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BSOD problem, unrelated to any game.Follow

#1 Aug 27 2007 at 9:59 PM Rating: Decent
Hello,
This is the first time I post on this forum because frankly I have never been this stumped before.

On my cousin's PC (which I was supposed to fix for him) there used to be a problem where the system crashed every time he turned it on, before reaching the windows login.

After many grueling hours trying to get in long enough to save his sensitive data (mission successful, after about 200 reboots sometimes from CD sometimes from HD), I have now the unhappy task of reinstalling Windows XP Pro SP2.

First of all, booting to the CD is not always successful. Sometimes I get a crash and it freezes, before I get the option to Install windows or repair the installation.

I managed to format the hard drive, create 2 partitions, 20Gb for the Main partition (where I intend to install Windows, Office, and other default programs) and a second partition with the remaining 180 Gbs.

The problem is, that everytime I start installing Windows on either partition (had to try the second since the first gave me trouble) it reaches about 80% and then tells me that a certain file failed to install and either skip it or try again (trying again doesn't work, and skipping 1 files might have worked, but this problem then repeats for more than a hundred files)

Does anyone here have a clue as to what might be the problem? I could get new Windows CDs, but I'm afraid it might be either hardware or bios related, and in this case I don't know what to do.
#2 Aug 28 2007 at 7:44 AM Rating: Good
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755 posts
Without seeing what the original crash code was its hard to really say, but based on my experience in the tech industry I would suspect one of two things as being the culprit. And most likely the first of the two things:

1) Bad HDD.
2) Bad memory.

If he has two sticks of memory, try taking one out and installing. Switch to the second stick if it crashes. But honostly the problem is most likely a bad hard drive. Remove and replace and do a fresh install.
#3 Aug 29 2007 at 7:56 AM Rating: Decent
Thanks vyodar. (rate up)

I'll check the memory and HDD if the different Windows CD don't hack it...

It being a laptop, I don't have spare memory or HDD for it. Could have tried on a desktop though.
#4 Aug 29 2007 at 3:02 PM Rating: Decent
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755 posts
You can also get an adapter to hook a laptop hard drive to a standard desktop IDE connection. Costs about ten bucks I think, but it would most likely let you retrieve the data off of it since you'd boot to your normal hard drive and then open the laptop drive as a new disk. Get the data off of it so you can install a new laptop drive (assuming that is the issue, which if the new Windows CD doesn't work it most likely is).

If you do need to backup the laptop data to a hard drive, here is a list of the cable you need from newegg:

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Description=Laptop+IDE+Hard+Drive+Adapter&x=13&y=33
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