And don't forget to get the cable or phone line company involved. Especailly if weather seems to effect it. We are struggling with a cable problem that, when it rains, the cable is intermittant. So far they have replaced the entire cable from the box to the pole. Both companies can ping your modem and sometimes see where the break is. Make sure to pay attention to the weather and the disconnect timing.
With DSL we had a bad pole connection, 10 people on the line, and no one complained but us, thanks to EQ.
kilweyna my head hurts from studying your avatar
Edited, Fri Aug 5 18:51:13 2005 by Kelti