Anyone familiar with this error?
ResetDevice () failed!
I get this error shortly after I start playing regardless what zone I'm in. I got the error for about 2 days and out of nowhere I played successfully for 3 hours last night. When I tried to get on this morning I kept getting this error again.
(rebooting the computer does NOT help clear this up)
I also contacted EQ support and they said they can't assist me because I am on a laptop. (WTF!?)
Thanks for any help. :)
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Error: ResetDevice () failed!Follow
7 posts
I found this:
Make sure you are out of the game when doing this.
This describes the workaround for Windows XP but the location of the refresh rate should be similar for older versions.
1.) Right click your desktop (make sure not to click an icon).
2.) Select "Properties."
3.) Click the "Settings" tab.
4.) Click "Advanced."
5.) Click the "Monitor" tab. Note what the refresh rate is set to.
6.) Open eqclient.ini
7.) If you get this bug lots, there is most likely a line that reads "RefreshRate=0" Set this line to equal the refresh rate you saw on the monitor tab.
The above should make the ResetDevice() Failed crash extremely rare. I posted this here since an extremely common known bug that's existed for a long time and I often run into people who say they can't tab out or they'll crash, and it's almost always due to this bug.
I'll post back if it works
Make sure you are out of the game when doing this.
This describes the workaround for Windows XP but the location of the refresh rate should be similar for older versions.
1.) Right click your desktop (make sure not to click an icon).
2.) Select "Properties."
3.) Click the "Settings" tab.
4.) Click "Advanced."
5.) Click the "Monitor" tab. Note what the refresh rate is set to.
6.) Open eqclient.ini
7.) If you get this bug lots, there is most likely a line that reads "RefreshRate=0" Set this line to equal the refresh rate you saw on the monitor tab.
The above should make the ResetDevice() Failed crash extremely rare. I posted this here since an extremely common known bug that's existed for a long time and I often run into people who say they can't tab out or they'll crash, and it's almost always due to this bug.
I'll post back if it works
7 posts
Didn't work, error popped up while loading the game.
*AARRGG!!!*
*AARRGG!!!*
Are you by chance playing in Windowed mode? I get that error when I try to go into windowed mode is why I'm asking. I've never been able to play that way.
7 posts
I believe I am, if I remember the convesation correctly. My friend who got me into this said I have to play in windowed mode because I have a widescreen monitor and the game isn't set up for that!?
I get this error only when botting in window mode, although its rare
I play on a wide screen monitor just fine except I can't play in windowed mode. Try it in full screen mode and see if that will work.
Good luck!
Good luck!
edited: Sorry wrong game..
Edited, Jul 25th 2007 2:43am by Elinda
Edited, Jul 25th 2007 2:43am by Elinda
Alma wrote:
I lost my post
Would love to know the answer to this, have this problem occurs regularly on my PC when trying to Box, I normally play in full screen and my PC doesnt like windowed mode. However my partner regularly has 3 or 4 accounts opened in windows mode, similar spec PC to mine, without problems, unless she Windows into an application that is running at a different resolution to EQ.
It usually happens only when i tag in and out between screens, however the crashes are so rare i dont worry about it. BTW if your still having problems i suggest downloading WinEQ, i did, it helps alot with boxing on the same comp, cut my lag down by half
The error is caused by your graphics card. It's either due to a faulty setting, as some have already suggested, or because the card isn't up to the task you give it. Your card may just be inadequate, or it may be failing for one of several reasons, the typical being overheating (check your fans).
When you Tab between applications, you place a huge load on your GPU, and when you play in windowed mode, you effectively require your card to refresh your desktop AND EQ at the same time. Not smart. Next time you start EQ, after you click Play on the patcher, hit Alt+Enter when you look at the EULA. You may need to do it twice. Watch as the letters suddenly become crisp and sharp and lose the fuzzy look.
EQ plays just fine on a widescreen monitor, don't let anyone tell you otherwise.
When you Tab between applications, you place a huge load on your GPU, and when you play in windowed mode, you effectively require your card to refresh your desktop AND EQ at the same time. Not smart. Next time you start EQ, after you click Play on the patcher, hit Alt+Enter when you look at the EULA. You may need to do it twice. Watch as the letters suddenly become crisp and sharp and lose the fuzzy look.
EQ plays just fine on a widescreen monitor, don't let anyone tell you otherwise.
7 posts
I don't tab betweeen applications, I'm only running EQ when I have this issue. I'm going to try some of the suggestions and see what happens.
Have now changed my refresh rate down to 75htz, both for windows and both versions of EQ in the clint.ini file.
Dont think its my gcard causing the problem running ati x1600 512mb card, and my partner runs 4 versions of eq on her PC with minimal problems with vitrually the same system setup, only difference being she uses a sata drive, rather than IDE.
Dont think its my gcard causing the problem running ati x1600 512mb card, and my partner runs 4 versions of eq on her PC with minimal problems with vitrually the same system setup, only difference being she uses a sata drive, rather than IDE.
Ah ha! :)
Your IDE channel may be sharing an IRQ with your video card. It happens (ACPI, bleh! I liked the old days when you had to move cards around, switch jumpers, blah blah blah...:) sometimes where IRQ sharing doesn't exactly mean IRQ sharing. :)
Check your BIOS for an option "Reserve IRQ for video card" (or something like that) and enable it/turn it on. This should move your IRQ's around so that the video card gets it own IRQ, and the IDE channel will share with something else that hopefully won't bunk things up.
Well, that's my first take on it. Beer, anyone?
Your IDE channel may be sharing an IRQ with your video card. It happens (ACPI, bleh! I liked the old days when you had to move cards around, switch jumpers, blah blah blah...:) sometimes where IRQ sharing doesn't exactly mean IRQ sharing. :)
Check your BIOS for an option "Reserve IRQ for video card" (or something like that) and enable it/turn it on. This should move your IRQ's around so that the video card gets it own IRQ, and the IDE channel will share with something else that hopefully won't bunk things up.
Well, that's my first take on it. Beer, anyone?
6 posts
I had this happen to me a few times, although rarely.
Deleting the eqclient.ini file, loading EverQuest and setting things how I like it inside of game then /camp desktop (completely exit so changed are saved) helped me.
Assuming you're not running Vista btw.
Deleting the eqclient.ini file, loading EverQuest and setting things how I like it inside of game then /camp desktop (completely exit so changed are saved) helped me.
Assuming you're not running Vista btw.
4 posts
Just food for thought,
For years I have run two accts on same machine in windowed mode without issue.
Normal Screen resolution is 1152 x 864 (had to make it bigger from 1280x1024 so i could SEE these days) and my game windows are 1024 x 768. Worked FINE ....
UNTIL... I installed AVG last night and can NOT keep my eq accts running for any length of time. I had uninstalled norton because of the memory it takes when its not doing anything (yes my zoning times have gotten better) but I really dont care to be online without any AV protection so I went with AVG.
Have tried the fix with the eqclient.ini and am fixin to launch both accts to see if that helps. Usually i can get things to crash just sitting at Character Select screen.
And the answer is NOPE, changing eqclient.ini doesn't prevent bombage at the CS screen, only enhances the effect.... lets try disabling AVG ....
(more on this when i figure it out)
Peace and Fair Journeys
Wolfy
For years I have run two accts on same machine in windowed mode without issue.
Normal Screen resolution is 1152 x 864 (had to make it bigger from 1280x1024 so i could SEE these days) and my game windows are 1024 x 768. Worked FINE ....
UNTIL... I installed AVG last night and can NOT keep my eq accts running for any length of time. I had uninstalled norton because of the memory it takes when its not doing anything (yes my zoning times have gotten better) but I really dont care to be online without any AV protection so I went with AVG.
Have tried the fix with the eqclient.ini and am fixin to launch both accts to see if that helps. Usually i can get things to crash just sitting at Character Select screen.
And the answer is NOPE, changing eqclient.ini doesn't prevent bombage at the CS screen, only enhances the effect.... lets try disabling AVG ....
(more on this when i figure it out)
Peace and Fair Journeys
Wolfy
I run multiple instances of EQ with a widescreen monitor and I use AVG. I've only ever seen this error once. That was actually only 2 days ago, strange..
I have this issue just trying to run one account. I cannot get into the game most of the time. If I do the first time I try to zone I crash. Anyone have more info?
OK who is the Jonah!
Today I crashed out of bazaar. WHen I tried to reenter game, in windowed mode, I got as afar as the character launch. Then the screen went blank, disappeared and left behind the ResetDevice () failed error.
Have tried the first mentioned solution, make sure game ini refresh and my properties refresh rate listed as the same. No luck.
Any other ideas? I did try launching and when in Eula purchase screen go to full mode. No success that time either.
Today I crashed out of bazaar. WHen I tried to reenter game, in windowed mode, I got as afar as the character launch. Then the screen went blank, disappeared and left behind the ResetDevice () failed error.
Have tried the first mentioned solution, make sure game ini refresh and my properties refresh rate listed as the same. No luck.
Any other ideas? I did try launching and when in Eula purchase screen go to full mode. No success that time either.
I have searched high and low and still have not found a remedy.
I was finally able to log in using alt ent to go to full screen on one account.
Once in I was able to go back to window mode and successfully logged onto the second account in windows.
Once in I was able to go back to window mode and successfully logged onto the second account in windows.
Ok so I worked some more on this issue today. My suspicion was that it was a resources issue. My machine only has a gig of RAM and the problem started after I bought new anti-virus software which I knew was taking up more memory than the old one did.
So here is what I did to free up some resources and so far it is working great.
Right click on "My Computer"
Choose "Properties"
Choose the "Performance Settings"
Select "Adjust for best performance"
Reboot
Things don't look as pretty but it freed up enough resources that I can now log into EQ and play just fine.
Let me know if this helps anyone.
Reho
So here is what I did to free up some resources and so far it is working great.
Right click on "My Computer"
Choose "Properties"
Choose the "Performance Settings"
Select "Adjust for best performance"
Reboot
Things don't look as pretty but it freed up enough resources that I can now log into EQ and play just fine.
Let me know if this helps anyone.
Reho
Kulien,
Good luck on switching AV programs.
I ran into the problem with Norton (2008) breaking PoP3 mail in outlook (2000) version. After I ran the uninstall, it still took me another 4 hours to manually scan the registry and hard drive to remove about a dozen dlls that Norton not only left around but that were still being loaded.
AV programs are getting to be as insidious as viruses since they now link into every single communications and file manipulation service.
Good luck on switching AV programs.
I ran into the problem with Norton (2008) breaking PoP3 mail in outlook (2000) version. After I ran the uninstall, it still took me another 4 hours to manually scan the registry and hard drive to remove about a dozen dlls that Norton not only left around but that were still being loaded.
AV programs are getting to be as insidious as viruses since they now link into every single communications and file manipulation service.
We after playing more I still found the game crashing so I broke down and ordered another gig of RAM for my computer. Since that was installed I have not had anymore issues.
Whitman wrote:
The error is caused by your graphics card. It's either due to a faulty setting, as some have already suggested, or because the card isn't up to the task you give it. Your card may just be inadequate, or it may be failing for one of several reasons, the typical being overheating (check your fans).
When you Tab between applications, you place a huge load on your GPU, and when you play in windowed mode, you effectively require your card to refresh your desktop AND EQ at the same time. Not smart. Next time you start EQ, after you click Play on the patcher, hit Alt+Enter when you look at the EULA. You may need to do it twice. Watch as the letters suddenly become crisp and sharp and lose the fuzzy look.
EQ plays just fine on a widescreen monitor, don't let anyone tell you otherwise.
When you Tab between applications, you place a huge load on your GPU, and when you play in windowed mode, you effectively require your card to refresh your desktop AND EQ at the same time. Not smart. Next time you start EQ, after you click Play on the patcher, hit Alt+Enter when you look at the EULA. You may need to do it twice. Watch as the letters suddenly become crisp and sharp and lose the fuzzy look.
EQ plays just fine on a widescreen monitor, don't let anyone tell you otherwise.
I realise this post was made in 2007 but the part about GPU load and card being inadequate... even in 2007, an average budget video card was way more than enough to play EQ and still have time to breath, even when "not smart"ly, even when playing in windowed mode with full graphics on. I have a pc not upgraded since about 2006, I run two traders full time on it in windowed mode, a few other services, and usually have zam up on it, yet it never crashes. It has onboard cheapo, inadequate quite lacking video card. I've never once seen the error on that box, the game runs just fine.
No, I think the only thing not smart here is the user in 2007 assuming to know more than he did. Pointless to reply now. It just happens that this is the number one google result of "everquest reset device error" search.
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