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Sony downFollow

#27 Aug 20 2009 at 7:39 AM Rating: Default
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195 posts
OMFG!!! What ever happened to real people on the phone? I called sony (1-800-345-7669) and the entire thing is automated, there isnt even an option for an opp. All of their options are about PS3, PS2, PSP, and News on these three options. All of that is great if you have questions about it, but they make more then those 3 (ex. SOE(!!!), TV's, ect). I am very upset with their services. During the tangle with the comp, they say to go to their website to find out more info, which all their sites are down...? I will try and keep finding diff info about and UD.
=...(
#28 Aug 20 2009 at 7:50 AM Rating: Decent
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195 posts
Just called: 1-888-476-6972
239-768-7669
239-768-7605
and they are ALL computers...ugh...the only website i have found so far that works is http://esupport.sony.com/perl/support-contacts.pl
#29 Aug 20 2009 at 7:57 AM Rating: Decent
Trying to bring up Google cached support pages for Sony. Even the caches won't come up.
#30 Aug 20 2009 at 7:59 AM Rating: Decent
Edit: Never mind. You already did.

Try this. I know it's for PS2 but at least you'll get a human:

All PlayStation®2 computer entertainment systems hardware issues (i.e. network adaptor, routers, controllers, firewalls, hubs, and console) will be handled by Sony Computer Entertainment America (SCEA).

SCEA Consumer Service (CS) delivers high quality support for all of these technical matters. SCEA CS Technical Support is open with live agent support 365 days a year on this toll free number: 1-800-345-7669, Monday - Saturday 6:00am-8:00pm Pacific Time and Sunday 7:00am-6:30pm Pacific Time.

Edited, Aug 20th 2009 12:00pm by Chonas
#31 Aug 20 2009 at 8:01 AM Rating: Decent
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195 posts
ok guys sort of good news...I called probly 20 numbers and got a real person. They told me to call 858-537-0898 (which is specifically SOE) and i just have to now wait for them to open (lol GDI) they open up at 10am PACIFIC USA...for those of us on EST USA that is 2pm, CNTRL USA is 1pm, ect. about 2 hours from now. My hopes are up now! maybe i shouldnt hold my breath though lol

Edited, Aug 20th 2009 12:02pm by Ademaro

Edited, Aug 20th 2009 12:02pm by Ademaro
#32 Aug 20 2009 at 8:02 AM Rating: Decent
858-537-0898
is Everquest phone number BTW.. no phone but call and see wats up ;P\


Sony Online Entertainment Inc.
Web site: http://www.sony.com/pcsupport
Telephone: 888-4-SONY-PC (888-476-6972)
Hours: 7 days a week, 24 hours a day


and site im geting all this from...

http://esupport.sony.com/US/perl/support-info.pl?&info_id=77#Slist
#33 Aug 20 2009 at 8:04 AM Rating: Decent
yea i forgot they open at 10am Pacific... meaning in 1 hour - 1.5 hours EQ will be up... as no1 there atm.. so now1 knows wtf going on lol... haha
#34 Aug 20 2009 at 8:04 AM Rating: Decent
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195 posts
ah, well EQ might know something about whats going on lol...i try other # listed now
#35 Aug 20 2009 at 8:19 AM Rating: Decent
10 am Pacific is 1 PM Eastern, not 2PM. They should be open in 40 minutes.
#36 Aug 20 2009 at 8:21 AM Rating: Decent
double post

Edited, Aug 20th 2009 12:21pm by Chonas
#37 Aug 20 2009 at 8:21 AM Rating: Decent
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195 posts
oops lol...makes me happier tho
#38 Aug 20 2009 at 8:33 AM Rating: Decent
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195 posts
EQ IS UP HERE WOOT!
#39 Aug 20 2009 at 8:34 AM Rating: Decent
It works here now :)

Thanks so much for all your patience and effort, Ademaro :)
#40 Aug 20 2009 at 8:34 AM Rating: Decent
Here as well. Thanks for the updates and efforts.
#41 Aug 20 2009 at 8:36 AM Rating: Decent
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195 posts
Thanks for keeping me company guys and galls! I play on the tribunal as Ademaro if anyone stops by
GL gaming!
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