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Can't log onto one of my charsFollow

#1 Nov 04 2004 at 4:10 PM Rating: Decent
I recently activated the 14 day trial period after playing for several months about a year ago. I can log onto all of my chars except one, my highest, a 23 thane on palomides. When I click play nothing happens, the char just blinks back to his original standing position and keeps swaying. Does anyone know why this is happening? thanks in advance.
#2 Nov 05 2004 at 12:04 AM Rating: Decent
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139 posts
That sounds strange. The downloadable free trial only gives access to classic zones so if your thane is in an SI zone, housing zone or Frontiers zone, that may be why you can't access him. If that's the case, you might have to install SI or download the Foundations or New Frontiers expansion to access the character.

I'm assuming you're using the "come back to Camelot" trial that allows you to access your old account and the thane is a character on that account.



#3 Nov 05 2004 at 12:05 PM Rating: Decent
Yeah I never owned any of the expansions so I don't think that would be the reason. He might have been left in Darkness Falls last time, that may have something to do with it. All of my other characters work though.
#4 Nov 05 2004 at 8:30 PM Rating: Decent
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139 posts
No, him being in DF shouldn't affect anything. You should still be able to log him in unless he's in a zone that's changed (BGs or Frontiers). From the log in screen you should be able to see what zone he's in. It should say in the character list under the character name. If he's in a battleground or Frontiers area, that may be the reason. If he's in one of the normal classic zones, then you have a different problem.

If you can't figure it out, try writing to support@darkageofcamelot.com. Give them as much information as possible, including your Log-in ID (not your password), server, realm, character name and character location. Then explain exactly what client you have installed (i.e., old installation from CD; new installation from CD; online download from FilePlanet, etc.) and what happens when you try to log the character in.

If you haven't yet done so, try to log the character in again - maybe the server was down the first time you tried. Palomides was being upgraded on 11/3 and was therefore unavailable - was that when you tried?
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