Update: I've received a reply to my new inquiry:
Quote:
Hello, I previously asked a question about my order
using this form. The reply I received clearly indicated my
question was not read by the person responding, forcing me to ask again.
What are my "Preorder Codes", the codes which will grant access to the
preorder bonuses?
The reply:
Quote:
Thank you for contacting the Square Enix online store.
The product that you ordered is a pre-order and has not yet been
released to the public. Although we do not have an estimated release
date, as soon as it is available your order will be promptly fulfilled
and you will be notified via email.
If you purchased via credit card, rest assured your card will not be
charged until the product has been released.
The reply included my serial numbers, this time calling them "Digital Rights".
I would have preferred a response that directly addressed the words "preorder code", but it looks like
Digital River is not in a position to provide an answer. The response was pretty prompt, however.
I appreciated that and it puts a plus for them in my book.