I have ordered a cd version of the game from EB games, and I did get the Starter Kit.....but I have never received an email confirmation from them about my order. They Shipped Free. I also have an order in thru SONY .....I paid $6.95 for the shipping of the free Starter kit there, and all together I ended up paying Sony $109. for the CE shipping and handeling plus the $6.95. I live in LA california, and I am not understanding why some are getting theirs, and others are not....I have not received either one of my copies yet.....But as someone posted above I too got that email about the orders being held up in customs over seas, because of the Tins they are packed in. But that doesn't Jive with others getting theirs already, seems to me they would all be released at the same time.....I cannot stand dishonesty...And when you pay for next day delivery....you don't expect to get it 5 days after everyone else did....I want my delivery charges back....forget the lousy 7 extra trial days they gave me for my inconvenience....Which I will never be able to use, because I understand if I have the Station Pass account for EQ & EQII, I will forfeit my 30 day trial period in EQII....so that forfeits the extra 7 days too doesnt it?......Thanks Sony.....For rewarding one of your dedicated customers, who up until this point has spent much money on your expansions, as well as the need to spend money on my pc so I could play your game....and oh Yeah.....the monthly fee....Hmmmmmmm