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Users of EA’s cloud gaming platform, Origin, have had their accounts hacked, it has been claimed.
The issue appears to have been going on for several days, with a growing number of people claiming to have been locked out of their accounts.
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It is claimed users first become aware that their account has been hijacked when they receive an email telling them their username, password, or both have successfully been changed, despite the account holder not requesting it.
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Users who try to approach EA using its helpdesk chat client are also being prevented from doing so, as their date of birth – one of the authentication methods used by Origin – has been altered.
Rock, Paper, Shotgun reports hackers are unlikely to be able to use the compromised accounts to purchase games because, while Origin does store credit card details, the CSS security code found on most signature strips is not saved.
The issue appears to have been going on for several days, with a growing number of people claiming to have been locked out of their accounts.
[...]
It is claimed users first become aware that their account has been hijacked when they receive an email telling them their username, password, or both have successfully been changed, despite the account holder not requesting it.
[...]
Users who try to approach EA using its helpdesk chat client are also being prevented from doing so, as their date of birth – one of the authentication methods used by Origin – has been altered.
Rock, Paper, Shotgun reports hackers are unlikely to be able to use the compromised accounts to purchase games because, while Origin does store credit card details, the CSS security code found on most signature strips is not saved.