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FFXI attempting to access CD drive.Follow

#1 Oct 26 2005 at 11:00 PM Rating: Decent
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155 posts
The problem: When playing FFXI, the secondary CD drive will attempt to spin up and read/write.

It started a couple of months ago. Every once in a while during play the hard disk would go active and the CD drive would start its rattling, as if an application were starting up (or as if the system was rebooting). Over the last couple of months it's become increasingly common, to the point where at times the CD drive is 'rattling' non-stop. For those familiar with FFXI, it gets particularly bad when messing with furniture in the mog house. o.O

I run absolutely no third party programs, nor do I run any other applications in the background, aside from a few things in the tray that've always been there. This system has not been altered in any way since well before the problem began. No new applications, nothing of note deleted, etc. There are no viruses present (unless there's a brand new FFXI virus that nobody knows about and had to have come from SE, since I don't use any other applications or files along with FF). It's also started to happen just from POL running, without launching FF.

The Event Viewer's system error log is loaded with ATAPI errors during the times FFXI or POL runs, saying that device ide0 failed to respond.

Does anyone have any idea what FF is trying to do to my poor CD drive?
#2 Oct 27 2005 at 12:21 AM Rating: Good
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3,653 posts
You may even have a faulty drive there, is there a disc in the drive when it's doing that?
#3 Oct 27 2005 at 3:11 AM Rating: Decent
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155 posts
I can confirm it is not a faulty drive. The drive reads and burns just fine and no other applications or games cause it to behave this way. It's POL/FFXI only. It does happen whether a disk is in there or not.

SE's tech support has given me the clueless "it's not us" line, so that's why I'm here. I really don't look forward to the potential shrug-and-reinstall method of fixing things.
#4 Oct 27 2005 at 6:34 AM Rating: Good
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3,653 posts
Can you post a detailed error message from the log please?

What other drives do you have in your system?

The easy thing to try is to uninstall the IDE channel that your drive is located on from the device manager under the ATA/ATAPI controller section. If you happen to only have the controller, remove it instead. Give your computer a reboot and you *might* be lucky.

If you can, try the drive on a different IDE channel. Try it by itself and set as both master and slave. See if you can reproduce the fault with your other optical drive too.

#5 Nov 01 2005 at 2:58 PM Rating: Decent
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155 posts
One more poke at this issue. Maybe I need to re-describe what's going on since it appears the replies so far are geared towards me being unable to use FFXI or the drive, which is not the case (?).



The CD Burner works fine. It reads and writes.

FFXI runs perfectly.

Everything else on the system works.

Other drives and devices on the system work properly.

The system is free of all known viruses and spyware.



While POL/FFXI are running, and ONLY while POL/FFXI are running, will the CD Burner randomly / repeatedly / sometimes ceaselessly attempts to 'activate' (spin up, read/write, whatever you want to call it). This particular CD drive was NOT the one used to install FFXI or any expansions. There are no 3rd party FFXI files or apps installed.

This happens whether or not a CD is in the drive.

This does not happen at any other time, ever, with any application.

System error log, repeated entries during POL/FFXI use:
"The device, \Device\Ide\IdePort0, did not respond within the timeout period." (atapi)



Again, the drive works fine. POL/FFXI run fine.

I just want to figure out what POL/FFXI is so insistent on doing with this drive.

Edited, Tue Nov 1 15:15:41 2005 by Eyloren
#6 Nov 01 2005 at 9:26 PM Rating: Decent
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3,653 posts
Dude, I understand what's happening perfectly well, I understood pretty well the first time you described it. You're not acheiving anything by repeating yourself.

Did you actually do the things i'd suggested in the previous post? If you can't do the things that i'm suggesting then you might aswell not come here.

Quote:
The easy thing to try is to uninstall the IDE channel that your drive is located on from the device manager under the ATA/ATAPI controller section. If you happen to only have the controller, remove it instead. Give your computer a reboot and you *might* be lucky.

If you can, try the drive on a different IDE channel. Try it by itself and set as both master and slave. See if you can reproduce the fault with your other optical drive too.


By the way google is your friend.

Some quotes from around the place...
Quote:
The last time I had a machine do that, it was a failing IDE controller.
Quote:
A good guess is it's a hardware problem. Proceed with hardware troubleshooting steps.


Check your cabling, try the other drive in the same place (you might even have to get your hands dirty :O), make sure all your cables are tight, try a different power supply, whatever you do don't come back and repeat yourself.


Edited, Tue Nov 1 21:44:29 2005 by blowfin
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