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Especially when you pay for it with a check, AMIRITE??

I'm not sure what you think that means? If by "fast food conservative" you mean "someone who is aware of and respectful of the other people around him within the context of what he's doing and how his actions affect them", then I suppose so. I call that "not being a jerk".

It's fast food. It's pretty darn simple fare. Find something you like on the menu and order it. How complicated is that really?



No. I wouldn't order the burger that came with the gym sock on it. Since that kinda means that it *isn't* the best burger in the world. And if that was the only thing on the menu, I wouldn't go to that restaurant, and I'd assume that no one else would. Thus, in a sane world, they might adjust their menu to serve things people want to eat, like burgers *without* gym socks on them. See how that works? Now, if there's a huge demand for burgers with gym socks on them, then by all means people who like that sort of thing can order there. And I would hope that if they want my business, they would have items on their menu that I would want to eat.


We're also talking about fast food here. The idea of the "greatest burger in the world with the best ingredients" just doesn't apply. For the most part, we're talking about a burger joint where there really are only about 8 ingredients total in the store. Your choices really are about different sizes and configurations of patty, with different ingredients on the burger. Somewhat by definition, the difference between one burger on the menu and another is what's inside it. If you can't find a single item on the menu that contains things you like and doesn't contain things you don't like then odds are you aren't going to like anything there no matter how much effort you put into trying.


It's fast food.



And someone has to put it on the screen. It's not the time to cook/assemble the order. If that was the case, I wouldn't care if *your* order took longer because *you* special ordered. What takes extra time is ordering the darn thing. I can't imagine that there's anyone on this forum who hasn't at some point (and probably at multiple points) wanted to scream at the person in front of them in a line at a fast food joint who is taking forever to order their food. Does it happen every time? Of course not. But it does happen. And it's incredibly annoying.


Put another way: Barring some kind of malfunction with the register and/or ordering system, I have never been seriously delayed when ordering food at a fast food restaurant. It's pretty darn fast usually. The only thing that causes delays is when someone has a complicated order. And those are always more complicated exactly because they insist on making changes. Even large orders can be very very simple if they're all right off the menu. 3 number 2 combos, an extra order of fries, and a large milkshake. Simple. 3 number 2 combos, one without onions or pickles, one with extra sauce and lettuce and without cheese, and one with no sauce but add mayo on the side, oh and could you take the cheese slice from the other combo and add it onto the burger for this one? Oh and replace one of those fries with onion rings, and can we get an extra order of fries on the side, but no salt. Blah blah blah... Yes. That takes a hell of a lot more time. And inevitably, the guy taking the order gets it wrong. And it has to be repeated back and forth until it's exactly right. And then he's got to ring it up and figure out how to make that order work in the automated system. He might have to call over his manager to figure out how to take the cheese from one burger and put it on another cause there's no button to push for that. And he'll stand around with a confused look on his face while this is going on and the manager then has to get the whole order repeated to him.


There's a point where you're putting way to much effort to get perfection out of something that really isn't all that important anyway. That's my point. Just order something. Keep it simple. Move on.

I'd just like to say at this point that the prosciutto and goat-cheese calzone I'm eating is fantastic.

You don't have to work in fast food to notice that your "no pickles" pops up on drive thru screens.

But I guess pressing the "no pickles" button is pretty hard

Edited, Oct 25th 2010 8:48pm by Sweetums

It's the principle. Someone is always going to demand some substitution beyond that which the normal process allows. 20 years ago, registers didn't have buttons for "no pickles". Today they do. In another 20 years, will we have 5,000 buttons on a fast food register in order to accommodate every single crazy combination of silly substitution someone might possibly want?

Just say no I say! /waves cane

Yes. And apple pies too! Very very slippery...

I see, you're one of those people. No, they are not all different, they all follow the same basic design. Back in my retail days I couldn't stand your type. Read the screen and follow the damn instructions. The only people more annoying than the ones thart can't follow the simple instuctions on the screen are those that can't put their damn cell phone away.

McDonald's serves a burger with no lettuce. Go there instead of KFC.

If the location you're visiting offers both Pepsi and Dr. Pepper, you're free to order either, just like you're free to order a different burger. Very poor example.

You're missing the point. The restaurant could just as easily offer you a choice an explicit choice of condiment instead or in addition to the of a drink. Instead of getting a mustard burger with your choice of Pepsi or Dr. Pepper, it is equally sensible to offer a Pepsi combo that comes with your choice of ketchup or mustard on the burger.

Gbaji and you are arguing that there is somehow something magically wrong with allowing the customers the option of ketchup of mustard, but I doubt either of you sees anything wrong with letting a customer choose their beverage, even though the situation is pretty much identical to choosing a condiment.

Yeah, but 20 years ago!

Good point. They probably actually had to count pesky coins, since they still were meaningful. Or something.