Not because I dislike going to work on the holidays, mind you. That part doesn't bother me. It's the attitude of holiday travelers that gets me.
Like Mr. "A third party travel website where I booked my room showed a different picture than what my room looks like, so even though the description told an accurate story, I demand to be upgraded, despite the fact that those cost more*. Oh, you can't do that? Well, even though I won't let you tell me that the primary reason is that all rooms of that type are occupied, I'm going to call your manager and have you fired because I work at a five star hotel and you should be able to do everything I demand because I've been driving for twelve hours and it's now two in the morning."
I should seriously reevaluate my whole "I don't take vacations during prime holidays to be nice to my coworkers" policy. /sigh.
*To be fair, he was willing to pay more, but it was kind of irrelevant considering the whole "They're all occupied" thing he wouldn't let me tell him about.
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I hate working the holidays.Follow
I don't get when people complain about what their room looks like. You have a bed and a TV, deal with it.
Offer him the laundry room:spacious, warm, extra linens and pillows...
Donate. One day it could be your family.
An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
I'm still amazed that I actually got to leave work on time this morning. Normal Holiday procedure is for me to have to stay over for a
twelve hour shift because the other lazy ?????? staff called in.
twelve hour shift because the other lazy ?????? staff called in.
You should've invited him to spend the night at your house.
"I have lost my way
But I hear a tale
About a heaven in Alberta
Where they've got all hell for a basement"
But I hear a tale
About a heaven in Alberta
Where they've got all hell for a basement"
My place of employment is closed today so ha-ha to you ********
I suppose technically i'm working right now. Anyone see any sockpuppets that need bopped? No? alright, carry on.
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
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Alma is Gbaji and Varus's shared sockpuppet! Quick, ban him!
The One and Only Poldaran wrote:
Not because I dislike going to work on the holidays, mind you. That part doesn't bother me. It's the attitude of holiday travelers that gets me.
Like Mr. "A third party travel website where I booked my room showed a different picture than what my room looks like, so even though the description told an accurate story, I demand to be upgraded, despite the fact that those cost more*. Oh, you can't do that? Well, even though I won't let you tell me that the primary reason is that all rooms of that type are occupied, I'm going to call your manager and have you fired because I work at a five star hotel and you should be able to do everything I demand because I've been driving for twelve hours and it's now two in the morning."
I should seriously reevaluate my whole "I don't take vacations during prime holidays to be nice to my coworkers" policy. /sigh.
*To be fair, he was willing to pay more, but it was kind of irrelevant considering the whole "They're all occupied" thing he wouldn't let me tell him about.
Like Mr. "A third party travel website where I booked my room showed a different picture than what my room looks like, so even though the description told an accurate story, I demand to be upgraded, despite the fact that those cost more*. Oh, you can't do that? Well, even though I won't let you tell me that the primary reason is that all rooms of that type are occupied, I'm going to call your manager and have you fired because I work at a five star hotel and you should be able to do everything I demand because I've been driving for twelve hours and it's now two in the morning."
I should seriously reevaluate my whole "I don't take vacations during prime holidays to be nice to my coworkers" policy. /sigh.
*To be fair, he was willing to pay more, but it was kind of irrelevant considering the whole "They're all occupied" thing he wouldn't let me tell him about.
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
Just as Planned.
Yup, off today. Slept in, ate some turkey, going to play Skyrim later. Sadly, I do have to work tomorrow. I'm not sure why, they boss is off and we're all going to stand around ******** off all day anyway.
Edited, Nov 24th 2011 5:02pm by Turin
Edited, Nov 24th 2011 5:02pm by Turin
Working from holiday in a thread post.
remorajunbao wrote:
One day I'm going to fly to Canada and open the curtains in your office.
I was originally slated to work tomorrow, then we found out that all but two of our twenty clients will be closed tomorrow, including the big one.
Everyone got told to enjoy the holidays except for one poor dude who had volunteered in exchange for getting two weeks off at Christmas.
Everyone got told to enjoy the holidays except for one poor dude who had volunteered in exchange for getting two weeks off at Christmas.
Timelordwho wrote:
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
That said, I've noted it for management so that they can deal with it.
The One and Only Poldaran wrote:
Timelordwho wrote:
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
That said, I've noted it for management so that they can deal with it.
Yep, I'd assumed you handled it correctly. Comp em, yell at vendors and move on.
Just as Planned.
Dread Lörd Kaolian wrote:
I suppose technically i'm working right now. Anyone see any sockpuppets that need bopped? No? alright, carry on.
Timelordwho wrote:
The One and Only Poldaran wrote:
Timelordwho wrote:
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
That said, I've noted it for management so that they can deal with it.
Yep, I'd assumed you handled it correctly. Comp em, yell at vendors and move on.
Donate. One day it could be your family.
An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
How's the weight loss going Poldy?
Biggest problem working the holidays is the customers. Had several today "Oh, its horrible that you have work and can't spend it with your family. Now gimme a large popcorn with extra butter"
Uglysasquatch wrote:
Timelordwho wrote:
The One and Only Poldaran wrote:
Timelordwho wrote:
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
That said, I've noted it for management so that they can deal with it.
Yep, I'd assumed you handled it correctly. Comp em, yell at vendors and move on.
Unfortunately, someone in one of those larger rooms checked out early, so my freaking coworker gave them a complimentary upgrade.
CestinShaman wrote:
How's the weight loss going Poldy?
Duke Lubriderm wrote:
Dread Lörd Kaolian wrote:
I suppose technically i'm working right now. Anyone see any sockpuppets that need bopped? No? alright, carry on.
Believe it or not, Rocs taste like chicken.
Edited, Nov 25th 2011 2:47am by IDrownFish
IDrownFish wrote:
Duke Lubriderm wrote:
Dread Lörd Kaolian wrote:
I suppose technically i'm working right now. Anyone see any sockpuppets that need bopped? No? alright, carry on.
Believe it or not, Rocs taste like chicken.
Edited, Nov 25th 2011 2:47am by IDrownFish
I really should have my skull crushed with a toilet seat for that one.
Uglysasquatch wrote:
Timelordwho wrote:
The One and Only Poldaran wrote:
Timelordwho wrote:
Technically, your website should show the accurate rooms, especially since quite a lot of travelers don't read descriptions.
That said, I've noted it for management so that they can deal with it.
Yep, I'd assumed you handled it correctly. Comp em, yell at vendors and move on.
Ah ok, I didn't know the flow-through of the booking. It's likely that the traveler didn't either. If it was explained to them that it was an outside parties error, but that if one of those rooms became available, you'd let them have it, they would probably feel less upset at the hotel, whether or not you got them the other room. Either it would direct their anger appropriately at the third party or give them a positive experience where you corrected for an outside mistake.
Just as Planned.
Timelordwho wrote:
Ah ok, I didn't know the flow-through of the booking. It's likely that the traveler didn't either. If it was explained to them that it was an outside parties error, but that if one of those rooms became available, you'd let them have it, they would probably feel less upset at the hotel, whether or not you got them the other room. Either it would direct their anger appropriately at the third party or give them a positive experience where you corrected for an outside mistake.
The One and Only Poldaran wrote:
Not because I dislike going to work on the holidays, mind you. That part doesn't bother me. It's the attitude of holiday travelers that gets me.
Like Mr. "A third party travel website where I booked my room showed a different picture than what my room looks like, so even though the description told an accurate story, I demand to be upgraded, despite the fact that those cost more*. Oh, you can't do that? Well, even though I won't let you tell me that the primary reason is that all rooms of that type are occupied, I'm going to call your manager and have you fired because I work at a five star hotel and you should be able to do everything I demand because I've been driving for twelve hours and it's now two in the morning."
I should seriously reevaluate my whole "I don't take vacations during prime holidays to be nice to my coworkers" policy. /sigh.
*To be fair, he was willing to pay more, but it was kind of irrelevant considering the whole "They're all occupied" thing he wouldn't let me tell him about.
Like Mr. "A third party travel website where I booked my room showed a different picture than what my room looks like, so even though the description told an accurate story, I demand to be upgraded, despite the fact that those cost more*. Oh, you can't do that? Well, even though I won't let you tell me that the primary reason is that all rooms of that type are occupied, I'm going to call your manager and have you fired because I work at a five star hotel and you should be able to do everything I demand because I've been driving for twelve hours and it's now two in the morning."
I should seriously reevaluate my whole "I don't take vacations during prime holidays to be nice to my coworkers" policy. /sigh.
*To be fair, he was willing to pay more, but it was kind of irrelevant considering the whole "They're all occupied" thing he wouldn't let me tell him about.
I feel your pain; I worked for Travelocity and we got some DOOZYS that would call in on holidays. I remember a family in L.A. called in, 8 hours after dropping their grandmother off at LAX..without a ticket. Everyone had assumed someone else booked her a flight (they didn't) and now that she was at the airport, they didn't want to deal with the costs there that were substantially greater than those that were on our website. The big issue was thanks to 9/11, we couldn't do anything (we couldn't book flights that left in under 24 hours, those had to go through the airlines.)
Then I had the idiot who thought by pressing "buy" repeatedly, several times, that it would make his internet process his order faster. Being that the banks were closed, we couldn't call in to have the charges removed immediately. -.-
OH and one of my favorites was the guy who booked one of our nonrefundable trips (about 3 months ago) and wanted to cancel it because his wife was about to give birth....
I'm wondering what will happen at Christmass. Last couple of years Staff called in and stuck me with
a nice 12 hour shift suprise! I put in for New Years off. I bet I get turned down.
a nice 12 hour shift suprise! I put in for New Years off. I bet I get turned down.
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