Alma wrote:
So, the other day I had to reluctantly stay a night in another city and pay for a hotel. After a few reviews/prices of hotels, I had two choices, 4 star hotel or dirty low budget hotel. Since I've been doing the latter on my "Tour de Asia" and probably again during my "Tour de South America", I decided to stick with a "reasonable priced" 4 star. They gave me a room for $129 + a billion in taxes.
Now, when I got to my room, the room was spacious with a nice bed and TV, but I had no refrigerator, no microwave and no free Internet. As I took the glass elevator down passed the water falls that lead to "very large" sized swimming fish, I learned that I also didn't have any continental breakfast in the restaurant sized dining.
Now, I wasn't too upset because I see this all of the time in so called 4 and 5 star hotels. The cheaper hotels tend to have the refrigerators, microwaves, free breakfast and the free Internet. The 4 and 5 star hotels tend to have the ice sculptures, large lobbies with nice furniture, waterfalls and other cosmetic features.
What do you care more about?
The higher rated the hotel (4-5 stars, 4 Diamond, etc.), the less you get for free. This isn't because the luxary brands want to rip you off, it's because at a luxary hotel you're also paying for the
service. A luxury hotel has a doorman, bellman, valet, front desk agents/mangers, concierge, room service staff etc. while a budget hotel a desk agent & maybe a manager?
For example, budget hotels have coffee makers in the room. Luxury hotels don't, because they sell coffee in house & via room service and it tends not to be instant. This pisses off budget minded folks that got their luxury hotel via priceline, but the regular clientele (who's most likely going to be a business traveler who's company is paying for the room) expects it.
I don't own a hotel, but I've been working in hospitality in the Boston area for 12 years, most of which has been in boutique-luxury hotels.