Bad Loading Times for Allakhazam.comFollow

Ok. I have seen a post from almost every admin at this point including Alla.



If the problem was 100% on Alla, why is it that myself and several others I know are having minimal problems?

I see alot of people are complaining that they have DSL and are having problems. Just FYI, DSL is no longer considered a "fast" connection. I can connect with my cell phone faster than DSL.

The servers have been ordered (if not already delivered) and it will take time to get them setup.

Complaining about it won't change anything. The issue is being addressed. The only thing you can do is wait for the new servers to be installed.

Wisonsin using Comcast High speed crap and sometimes experiance extremely slow load times and sometimes it doesn't even finish loading>.<. And i get a ton of pop up from alla..... help.

I too Have experienced(ing) Very bad loading times.. For this reason I WILL not renew my membership in December. This has been going on for more than 4 months and its very irritating.

You all switched servers Several months back and everything seemd fine but went down hill very fast for me.. I cant even Load a wow equipment search page faster than 30 seconds. I am paying for a service that I cant use in a reasonable time.

I find it sad because I really like this sight and supported it by signing up for premium. But alas the Lengthy load times has forced me to use alternative sights which I find myself visiting far more than Allah.

I hope the situation can be resolved soon.

Thottbot is faster, but Thottbot is also run by goldsellers.

Allakhazam might be slow, but it's honest at least.

I appreciate the stance that both of the above posters has. I agree complaining about some things is redundant and mostly useless. However, as a *PAYING* customer, it is well within my right (and any other *PAYING* customers right), to bring issues and complaints to the attention of the proper person(s). Saying that we (paying customers) can do nothing but sit back and wait for a resolution to happen, is foolish. I expect issues to be resolved, since I do pay for the site. I expect decent loading times, and for the site to be functional *MOST* of the time. And as a paying customer I have the right to expect these things.



I'm sorry, but other gameing sites do not have the loading problems that Alla has. This is the only gameing site I pay for, yet it is also the only gameing site that has the loading problems. So telling me that because Alla doesnt make enough money, that I cant expect reasonable loading times is a crock of ****. I payed (and continue to pay) my dues. Ive supported my favorite gameing site. Ive indured the long loading times, or the page never loading at all (Footer says done, yet no info is displayed). Why? Because like I said this is my favorite gameing site. If Alla doesnt make enough money to make the site functional *MOST* of the time, that is not my problem. They asked for a set amount of money to be a premium member, and I gave them that much money. If they need more money, they need to do one of the following.

#1 Charge more for premium members.

#2 Not allow free access.

Also I would like to point out, that Alla makes a pretty penny for the advertisments they have. Membership is not the only source of revenue for them. But my point is that I was willing to pay the amount they asked for, and in return expect the site to function properly *MOST* of the time. And this is not what I have received.

I would like to note, that although the slow loading times, or the page not loading at all is annoying, I dont plan on giving up premium mebership just yet. As I said this is my favorite gameing site, and as such I plan on continuing to support it the best way I know how ($$$$). However, if the issues arent resolved at some point prior to my renewal date, I will likely cancel my paid membership, and enjoy the site just as much as I do now for free. I dont use the benefits you get from being premium anyways (except the popup's, which dont bother me all that much anyways). My $$$ was to help this site grow, and continue being the best gameing site it can be. But it is a little hard for me to justify supporting the site, when it is not functioning properly, and admins are blameing everything except the real problem.

Tell us what is really wrong. Give us an expected fix date. Give us updates from time to time, if the initial fix date cannot be met. Work on keeping your current paying customers, and not just new paying customers.

One Mississippi, two Mississippi... Damn, your fuse is short.

Generally, if it doesn't load instantly, it stalls for a good 20 more seconds, and frequently doesn't load at all. It just stops on the blank orange screen.

We have 4 new servers sitting at our ISP waiting to be hooked up. They should be up this week I hope. That will bring us up to 19 servers. In the past, each time we have added new servers, usage went up and we ended up maxxing out again after a couple months. Hopefully, these will last us a while, but if not we will just order more. The problem comes in times like this were we are between when we decided we need more capacity and when the new servers can actually get in and get hooked up.

A good portion of our programmers' time over the past year has been spend on making the site run better and faster. Keep in mind that we have gone from a site that was running on three servers and doing less than a million page views a day to one running on 19 servers doing 5 million plus page views a day in just a little over a year. Plus, while everyone loves all the extras we have, each time we add one they put additional stress on our servers.

Unlike Thottbot, we don't have IGE's vast resources and willingness to spend tons of money without any actual return (I believe I read somewhere that Thottbot runs on something like 50 servers, though they are really doing only a slightly higher load than we do -- and they run very few ads so they are basically losing money like crazy). We're not poor, but we're not a multi-hundred million company either. Maybe someday we will be lucky enough to tap those type of resources.

I suppose this is a known issue, but I wanted to vent a little here. The pages are loading slower than ever lately (like within the past 2 weeks), and I find myself wondering why I am a premium member. I am going to stick it out for the next couple of weeks, since according to Allakhazam they are either in the middle of server upgrades, or ironing out any problems that happened after the upgrades. But beyond a few weeks I won't be able to justify spending money supporting a site that takes on average around 20-25 minutes just to surf a few forums and respond to a post or two, when that same task could be accomplished in a few minutes if it wasn't for the horrendous load times.

Not sure if you were responding to me, but I am aware that premium membership doesn't equate faster load times, outside of no ads. What I meant was my money will be better spent elsewhere if I am not getting the level of service I feel the site should be providing.

Thanks for your smart-*** reply. Complaining may not make it go faster, but voicing displeasure lets the powers that be know that they are going to lose a potential customer. Or is this a foreign concept for you, and you'd just rather act like a jackass?

Then your boss is an idiot, because for every vocal customer he has, there's 10 people who don't say anything and discontinue patronizing his business. What he really wants is to remain oblivious of any issues his establishment has, and doesn't want to address the problems. Really, really dumb attitude on his part, and his ideology seems to have rubbed off on you. The real world doesn't work that way. If a business continually ignores it's clients requests, sooner or later that business won't have to worry about the requests, because they won't have clients. There are plenty of other businesses who will cater to their needs.

I'd like to think this site is above your ridiculous attitude and view, and actually cares when someone feels the service has dipped below satisfactory levels. If not, then so be it. But in all seriousness, you should just shut up because you're not the voice of this site, so stop trying to act like you are.

By the way, there's a big difference between stating facts and coming across like a smart-***.

"go to Thottbot and don't bother coming back"
"Ok, bye bye. No one's keeping you."

Take a guess whether the above sentences are facts or being a smart-***. Last I checked, this is the Forum System Feedback. I was giving my feeback. If you dislike it when people have issues with the site and post about it in the correct forum, then I suggest you go troll a different forum.


Edited to add:

By the way, this is *not* something new or "temporary." This site has been slow for months on end. It's only recently been so bad that I felt compelled to post about it, and the numerous threads all over the board reinforces this fact.

Edited, Wed Dec 7 14:32:46 2005 by Fhqwghads

And if you had bothered to read any of those thread you would have noticed that the admins are aware of the problem and it is being taken care of.

Maybe it has something to do with the fact that their are almost 700,000 registered users. I would like to see how many million+ non registered users this site has or even how many hits this site gets a day.

This is by far one of the best MMO sites on the web and it hosts several MMOs. Not to mention the fact that it is free and those of us who are willing to pay for it are only being charged $10 for a 3 month subscription.



DSL is 256 Kbps, whoever told you that you would get 256 Mbps with DSL is sadly mistaken. DSL is only slightly better than dialup. I can connect faster than DSL with my cell phone. If you want a decent connection go with cable. Usually 4-10Mbps.

Edited, Thu Dec 8 13:35:07 2005 by jchapin