Not only did we put something on the front pages when it was possible but we had several customers send emails to the wowteam asking us what was going on in a polite manner. To which I replied what was happening and the responses were "oh ok, thank you for letting us know".
That said, an old old phrase of "you catch more flies with honey than vinegar" is pretty appropriate here. Instead of blasting the site and/or admin team, you could have just asked us politely and the admin team would have been more than happy to tell you exactly what was going on. Hell, you could have emailed me direct and I'd have been happy to tell you.
Just sayin.