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#27 Mar 13 2009 at 12:09 PM Rating: Excellent
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We fixed the login issue.
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--Illia
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Myrx - 70 Holy Priest, Myr - 70 Resto Shaman, Gryd - 70 Prot Warrior
#28 Mar 13 2009 at 12:14 PM Rating: Good
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Quote:
Forums on the site are undergoing an update.


^^ Good to know, at first I thought it was just me. >..>;
#29 Mar 13 2009 at 12:18 PM Rating: Good
Adam has a point, most of my production moves happen at midnight on Saturday night, of course that might be a peak time for Alla's Smiley: laugh
#30 Mar 13 2009 at 12:57 PM Rating: Excellent
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We did pretty extensive testing on a development environment, which because of it's isolation - doesn't allow us to test everything. The login problem was a result of login cookies with a + in them which was getting decoded to a " ". The ' problem was an issue of double encoding not allowing otherwise safe html through.

We strive for a clean professional presentation, but we're not your bank - you will see errors exposed. Which is probably good news, since we hope to survive the financial crisis, but all bets are off regarding your bank...

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--Illia
Fumus, draco magus incoluit mare.
Myrx - 70 Holy Priest, Myr - 70 Resto Shaman, Gryd - 70 Prot Warrior
#31 Mar 13 2009 at 1:30 PM Rating: Decent
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Illia wrote:
We did pretty extensive testing on a development environment, which because of it's isolation - doesn't allow us to test everything. The login problem was a result of login cookies with a + in them which was getting decoded to a " ". The ' problem was an issue of double encoding not allowing otherwise safe html through.

We strive for a clean professional presentation, but we're not your bank - you will see errors exposed. Which is probably good news, since we hope to survive the financial crisis, but all bets are off regarding your bank...



I know I can be a little overly critical at times, but how often do you refresh that environment with production data? Before a major patch you should think about creating a validation environment from production, patching validation and testing that instead of going straight from development to production.

Yes, I know, overhead, costs, etc. etc... but they're just suggestions for improvement that could probably prevent a lot of the panic and issues that we saw today.
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#32 Mar 13 2009 at 2:04 PM Rating: Excellent
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I appreciate the constructive feedback. We're doing a platform update at the moment which is the reason for the errors propagating out to live.

for reasons I'd rather not get into, we're updating to mp2 from mp1.
____________________________
--Illia
Fumus, draco magus incoluit mare.
Myrx - 70 Holy Priest, Myr - 70 Resto Shaman, Gryd - 70 Prot Warrior
#33 Mar 13 2009 at 3:25 PM Rating: Decent
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Quote:
Yes, I know, overhead, costs, etc. etc... but they're just suggestions for improvement that could probably prevent a lot of the panic and issues that we saw today.


Panic? It was almost like the good old days again. Smiley: lol I loved every second of it.
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#34 Mar 13 2009 at 8:20 PM Rating: Decent
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The One and Only Deadgye wrote:
Quote:
Yes, I know, overhead, costs, etc. etc... but they're just suggestions for improvement that could probably prevent a lot of the panic and issues that we saw today.


Panic? It was almost like the good old days again. Smiley: lol I loved every second of it.


still, a little warning before hand would have been nice Smiley: laugh
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Reiterpallasch wrote:
Glitterhands wrote:
Am I the only one who clicked on this thread expecting actual baby photos [of Jinte]? o.O

Except if it were baby photos, it would be like looking at before and afters of Michael Jackson. Only instead of turning into a white guy, he changes into a chick!
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