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#1 Jan 10 2010 at 1:41 PM Rating: Decent

9 posts

I don't know whats up with this but I went ahead and paid for premium with my paypal account. It shows paid and took me to Zam's site showing I have premium membership but when I try to research info on Allakazam it says I still need premium membership to view the info I am after. Would like to know why its still asking for 29.99 more when I just paid it.

Thanks

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#2 Jan 10 2010 at 1:51 PM Rating: Excellent

Kaolian

View User Forum

Leet Haxör

29,919 posts

Your account is showing flagged as Premium. What sometimes happens is that you have a browser cookie cached that still thinks you are not premium. To clear that, open internet explorer (even if you normally use a different browser) and go to any page other than zam.com or allakhazam.com. Now from tools: Options clear your cache files, browser history and cookies.

Then go to zam.com and log in, and then go to allakhazam.com and also log in. The two site sections still require seperate logins at the moment.

Let me know if that doesn't do the trick. There are a few other things we can try.

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Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
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#3 Jan 11 2010 at 9:26 PM Rating: Excellent

Darqflame

Spankatorium Administratix

1oooo posts

The FAQ that is listed in our sigs is also full of things to do/try and what to tell us if that doesn't work for you.

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