My old account?

#1 Feb 14 2010 at 11:28 PM Rating: Decent

8 posts

Hey, I used to be Justdistaint - way back when. I asked for my password back, and I didn't receive an email - I'd appreciate any help - thank you :)

Edited, Mar 10th 2010 6:16am by Darqflame Lock Thread:

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#2 Feb 15 2010 at 12:08 AM Rating: Good

Davejohnsan

View User Forum

Guru

748 posts

Have you seen the FAQ by any chance? It wouldn't hurt to make sure you've already tried the basic troubleshooters; if the issue still persists, an admin can help you.

Quote:

I used the password feature and didn't receive an e-mail.

There are several reasons for failed password e-mail delivery, try one of the following options:

Verify you used the correct e-mail address when attempting recovery.
Be sure and check your spam folder and trash can as some e-mail providers flag our automatic e-mails as spam. i.e. Hotmail and Yahoo. Some ISP's actually block our automated e-mails at server level, thus you will never receive them, some examples are Comcast, Verizon, Mschi and Earthlink (and sometimes Yahoo.) If you lose your password frequently, you may want to consider using a different e-mail provider for your Allakhazam.com account, such as Gmail.
Send an e-mail to accounts@allakhazam.com from your registered email address and include your user name, requesting a manual password reset or supplying the password you would like to have.

From http://www.zam.com/wiki/Frequently_Asked_Questions_%28Support%29#I_used_the_password_feature_and_didn%27t_receive_an_e-mail.[/quote]

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#3 Feb 15 2010 at 12:35 AM Rating: Excellent

Kaolian

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Leet Haxör

29,919 posts

The IP's match, not sure why you didn't get the e-mail. maybe check the junk mail folders of that particular account I PM'd you about. will attempt to have a Dev or Darqflame resend the information when one is available.

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