Nizdaar wrote:
Iamadam the Prohpet wrote:
Just a suggestion, for massive skin changes like this it may be smarter to implement it in a temporary location and get feedback before simply replacing a well-liked skin.
We did, just not from a very large audience.
A problem we've run into in the past is that by specifically asking people for feedback and then not using or taking it all they can feel hurt. "What's the point in asking me if you won't listen?" type thing. It can also tend to prohibitively extend the whole feedback and tweaking process to a very long amount of time over very small details that just amount to personal preference.
It's a tricky balancing act.
Maybe posting locked threads in some of your more popular forums asking for feedback in a feedback forum thread would yield better results. At the very least, it would help curb the backlash you're seeing today.
Once again, just a suggestion.