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Okay, Bismark, maybe you can help figure this out.Follow

#1 Dec 03 2005 at 1:07 AM Rating: Decent
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87 posts
Here's the deal: My old mobo went out on my computer. It was replaced. Windows had to be reloaded, along with FFXI and everything else. However, my computer has suddenly become gimp: even in lo-res mode, if I play FFXI for more than about a minute or two it locks up or restarts automatically. As you can imagine this is frustrating beyond words; I've reinstalled the graphics drivers to see if that will help, and I'm gonna test that out shortly.

Any ideas as to what could cause this? I'm beginning to think that Baron Samedi may have something to do with it. Smiley: disappointed
#2 Dec 03 2005 at 1:54 AM Rating: Excellent
The new mobo you installed my have an intergrated graphics chip set on board, I assume you have an external vid card, so make sure the on-board chip set is turned off in the bios. Also you mentioned you re-installed the drivers, but did you install the lastest drivers. Many times older drivers may not be compatible with the chipset on the mother board. The amount and speed of memory can also effect this, did you install the same amount and speed in the new mobo as was in the old one? Also, if the new mobo allows you to overclock the rig in the bios, many many settings could be off which could cause the problem. The biggest thing that can cause this is software (pop-up stoppers, Norton, etc.) automatically trying to access the internet to check for updates and such and when it does, and your in the game, bam. However, this would not happen every few min. so I dont think thats the problem. Hope you find the problem, goodluck.
#3 Dec 03 2005 at 10:02 AM Rating: Good
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1,477 posts
What's the temp of your GPU core and is the GPU fan still running? Whatever caused your mobo to die could have damaged the GPU fan. That would be consistent with the PC running fine in 2D (Windows apps) but when you go to run FFXI in 3D (even low-res) it would cause the GPU load to go up and the core temp to skyrocket if not otherwise mitigated.
#4 Dec 03 2005 at 1:20 PM Rating: Decent
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87 posts
Okay...reloading the (newest) graphics drivers did help quite a bit...I was able to make it on choco from Jeuno to Sandy with only two lockups, which is a big improvement over what it was.

Unfortunately I don't have any way of testing my GPU temp. I tried downloading a diagnostic software that would've said what it was, but it wasn't able to check the temperature (said something about an unsupported chip or something like that). I may check with a computer tech about the GPU overheating and see what can be done with it.

Thanks for the suggestions!
#5 Dec 03 2005 at 6:53 PM Rating: Good
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1,477 posts
Newer drivers could have made it run a bit cooler.

Can you open the case and see if the fan is still spinning? Even if it is, it may be damaged/defective/impeded so that it's putting out a low RPM. If the air above the GPU feels really hot or if the heatsink (if metal) is hurt enough that it burns your finger when you touch it (don't worry...it won't even be a first-degree burn) then I'd be concerned about the HSF.

I'd run the PC minimally just to be safe. If it's a overheating issue, everytime you run it to the point that the PC shuts down is like rolling the dice for permanent damage.
#6 Dec 03 2005 at 9:09 PM Rating: Decent
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87 posts
Well, the heatsink/fan on the cpu is running and is on securely, and isn't really hot, and the air around it isn't hot...so it's kind of perplexing. The case fans work, the cpu fan works, the fan on the graphics card works, but it's still overheating. Smiley: motz

Oh, and have a Smiley: cookie for the help! ˆˆ
#7 Dec 04 2005 at 10:47 AM Rating: Decent
Test the ram. You may have bad clusters in it. Each time a bad ram cluster is accessed whatever process (application) accesses it usually locks up and dies and the PC usually blue screens and dies. Does your PC BSOD or display any other errors upon shutdown? IF so could you provide those errors here?

Also you may wish to check your event log for any starnge errors. When a process dies it usually dumps an error there. What you wanna do is is your computer crashes take note of the time then navigate to Start>>Control Panel(or Settings depending on which version of windows your running)>>Administrative Tools(You may have to switch the view back to classic control panel view if our running a home version of Windows)>>Event Viewer

In the event viewer check the application and the System binders for events that occured right before your computer locked up. Your computer usually drops a blue screen hexadecimal error code and an event ID code with a description in the event log. Both the hexadecimal code and the Event ID from the event log entry can usually be Googled to at least give you a rough idea of what your dealing with, and usually several solution paths to correct your issue.

The only other suggestions I have is to check your video card, sound card,a nd mother boards websites and see if they have any know compatability issues wuith each other and get the latest firmware updates.

Also check to make sure that your CPU is firmly seated in the motherboard and that its heatsink/fan is correctly attatched, and that both your RAM, and your Grapics card are firmly seated in the board, because it may be a contact issue with the pins in any of those devices.

Hope you get your issue resolved. If you can provide an error code or event ID I can probably help you get your issue fixed. So if you can come up with one and Google doesnt yield the solution post it here and ill chekc my references for you.

Later,

Gob
#8 Dec 04 2005 at 12:49 PM Rating: Decent
Have you checked your power supply? If you have any diagnostic software like Sandra, try that. Another handy tool is Speed Fan.
#9 Dec 04 2005 at 5:11 PM Rating: Decent
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87 posts
Gob, is this what you're looking for?

Error code 100000d1, parameter1 eb5b40f7, parameter2 000000ff, parameter3 00000000, parameter4 eb5b40f7.

Event ID is 1003

It finally crashed once I was chatting with you in-game (a tad ironic, lol), and it spat that out after it restarted.

Edited, Sun Dec 4 17:14:39 2005 by rayado

Can't believe I forgot this in the thread, but here is the system info that POL itself generated for the hardware on my system.

Edited, Sun Dec 4 17:26:48 2005 by rayado

Even further edit: guess it would help if the image was actually readable. lol

Edited, Sun Dec 4 17:27:45 2005 by rayado
#10 Dec 04 2005 at 10:25 PM Rating: Decent
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55 posts
Just for kicks, run dxdiag and go to the display tab. Do the tests for direct 3d and direct draw and see if they crash your system. If they do, either defunct card or bad driver install. If not that i'm kinda stuck. may need to un-install/re-install ffxi.
#11 Dec 05 2005 at 1:35 AM Rating: Decent
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87 posts
I ran the DirectX diagnostics, and they didn't find anything wrong, and it didnt' crash my computer. I'm still leaning towards something overheating.

Also while reading about the error message on Windows' site, it mentioned how to turn off the Auto-shutdown when a system error takes place, but I'm really afraid that this would cause instant and irrepairable damage to my system.

Edited, Mon Dec 5 01:41:20 2005 by rayado
#12 Dec 05 2005 at 9:10 AM Rating: Decent
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1,477 posts
Baron von rayado wrote:
Gob, is this what you're looking for?

Error code 100000d1, parameter1 eb5b40f7, parameter2 000000ff, parameter3 00000000, parameter4 eb5b40f7.

Event ID is 1003


There should be more information listed either on the blue screen itself or in the Event Viewer. If it's a driver error, it'll more than likely list the driver filename.
#13 Dec 05 2005 at 9:34 AM Rating: Decent
yeah thats what im looking for, but not all of it. I need the source of the error as well. IE. You research and eventlog error with the source and ID (My fault. I Should have asked or it in the initial post) example/ Source:Dcom ID:100003

Anyways im going ot get some breakfast. There is an Egg MCmuffin with gobs name on it.
#14 Dec 05 2005 at 1:41 PM Rating: Decent
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87 posts
Well, it gave me the BSOD from hell itself last night: the infamous DRIVER_IRQL_NOT_LESS_OR_EQUAL error, which has no less than about ten different causes, most of which I've ruled out. Here's the codes that it gave with that error:

STOP: 0x000000D1
0xEB540F7 0x00000FF 0x0000000 0xEB540F7

After doing a fair bit of reading on this particular error, it seems there's a small horde of people getting it, and for a very wide variety of reasons. I'm stinkin' confused on this one now.

Oh, and the Source in the Event Log is "System Error" Well, no kidding it's a system error... Smiley: mad

Edited, Mon Dec 5 13:53:32 2005 by rayado

I still say it's Baron Samedi.

Edited, Mon Dec 5 15:03:02 2005 by rayado
#15 Dec 08 2005 at 1:58 AM Rating: Decent
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87 posts
Well, I got a new error tonight after about 1 1/2 hours of uninterrupted playtime: the ipnat.sys driver was blamed for crashing windows with a stop 0x8E error.

My problem: what the heck does this driver manage, and how the heck do I turn it off?
#16 Dec 08 2005 at 10:02 AM Rating: Decent
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509 posts
This may not be the problem, but I had a similar problem to yours a while back, where I kept getting booted out of game, PC kept turning off, and also - my fave - moniter would "blink" over and over again.
This wasn't a very old PC (only about 2 years) I had a newer graphics card installed, etc.

Scan Disked for errors - hadn't been done in a while.
Defragged it - also hadn't been done in a long time. This seemed to help for a short while, then problems started up again.
Checked my RAM, even bought new RAM: big problem if you have different brands of RAM (at least this is what happened w/ me) Wouldnt let my PC run right at all...returned said RAM and went back to cursing my PC (and probably getting cursed at as I D/C from parties 46219462/hour)

Then I had my techie buddy help me out with MSN remote helper thingie - he checked out all the background programs - There were TONS running in the background. Turns out I had 4523947824813 different adwares/spywares. You wouldn't believe half the %^$# that was on my PC.
I downloaded ad-aware and spybot: seek & destroy, installed and let them go to work. They got rid of over 13,000 different spywares and unnecessary programs.

Went to run the game - no more problems. Haven't DC'd from game in about 4 months now. Now I'm not saying that this is your problem - but I know I was desperate when I was having all the problems and I took all advice given to me happily. Good luck! =)
#17 Dec 08 2005 at 10:57 AM Rating: Decent
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1,477 posts
I supposed I should have asked this before, but have you scanned your PC for viruses/trojans/adware? My preferred apps are Norton Antivirus (I have 2005, but 2006 is out) and Ad-Aware (free download). It looks like ipnat.sys is sometimes replaced with malware for exploitation purposes.

You could also run System File Checker (built into Windows) to see if that's the original.
#18 Dec 13 2005 at 4:04 PM Rating: Decent
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87 posts
Small update: My computer is now in the hands of the Geek Squad, and they have orders to reformat with extreme predjudice if it gives them any problems whatsoever and to remake it in their image. I should have it back maybe today, probably tomorroow. I also advised them that it might also require about ten gallons of holy water.

There comes a time when I have to throw my hands up and admit I don't know everything about computers.

Edited, Tue Dec 13 16:08:28 2005 by rayado
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