Regarding PlayOnline Information Center Customer SupportAug 8th, 2005 at 7:31 AM by Haggan

PlayOnline Information Center will be unable to provide the following services during maintenance between Aug. 8, 2005 8:00 and Aug. 9, 2005 2:00(PDT). - Reissuing PlayOnline password - Recovery of deleted characters - Other processes that requires a confirmation of customer information We apologize for the inconvenience. PlayOnline Information Center (858) 790-7529(PLAY) Monday - Friday 9:00 am - 6:00 pm Pacific Time
Tags: FinalFantasyXI, News

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timezones.
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# Aug 09 2005 at 2:09 AM Rating: Decent
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or you could use this. PDT is anything in British Columbia.... except Cranbrook.
http://www.timeanddate.com/worldclock/custom.html?sort=1&continent=namerica
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Time zones
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# Aug 09 2005 at 1:57 AM Rating: Decent
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I found this link to be helpfull understanding the different timezones:
World Time Zones

PDT = UTC -7
CET = UTC +1 (my own timezone)
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problem?
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# Aug 09 2005 at 1:41 AM Rating: Decent
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For some reason I can't even log into playonline, I could earlier today but now I get a message about the server being busy or needing to check my network connection. Is this just me? Maybe the router I got the other day is being a *****.
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RE: problem?
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# Aug 09 2005 at 1:44 AM Rating: Decent
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try again at 2 PDT
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friend list?
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# Aug 09 2005 at 1:27 AM Rating: Decent
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OOOO Friend List Plus on Playonline.com is up... I think that may be a good thing. Too bad none of my friends are as addicted as I am...
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RE: friend list?
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# Aug 09 2005 at 1:43 AM Rating: Default
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I dont use that service, but just for an update. its going to be till 4am here I belive when its officialy time. At the moment Im still getting POL-1160. I know thats an update error, but its that one because im connect over ethernet, so the error codes get confused.
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umm k
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# Aug 09 2005 at 1:26 AM Rating: Decent
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its 1:35 am when will this madness end?
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so...
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# Aug 09 2005 at 1:25 AM Rating: Decent
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Anybody else from Ramuh?
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# Aug 09 2005 at 1:24 AM Rating: Decent
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all your raise are belong to us
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MTN=PDT
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# Aug 09 2005 at 1:24 AM Rating: Decent
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Quote:
2AM PDT <-- West coast
3AM Mountain <-- not sure where it starts and ends look at a map
4AM Central <-- Not sure where it starts and Ends look at a map
5AM EST <-- My time East Coast

[edit] Looking at a map will give you something to do while you wait [/edit]

Edited, Tue Aug 9 01:44:21 2005



Mountain time is the same as Pacific Daylight Time, until daylight savings time comes again then it will be and hour difference.
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RE: MTN=PDT
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# Aug 09 2005 at 1:26 AM Rating: Decent
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oh, Kewl thanks for the info I didn't know that I actually got to learn something ******** around on here
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RE: MTN=PDT
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# Aug 09 2005 at 1:41 AM Rating: Decent
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You guys should know by now that the earth is round. Since the sun doesn't shine everywhere all at once, people have different perspectives on time.

XD
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O_o
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# Aug 09 2005 at 1:13 AM Rating: Excellent
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You guys do know we wont have to download anything right? Their changing the server machines, which means. Faster game performance. Which means less lag for you, faster it can send data to you.

Now for 18 hours....its kinda amazing that their tearing apart an entire server room. Keep in mind that there are a couple of hundred server machines and thousands of wires; That need to all be set up, CORRECTLY. It's amazing that they are doing it this fast. a Massive upgrade of equipment like this, could take a week. Yet they are giving it to you in less than 24 hours.

Just seriously go outside, get something done. If its your only day off from work, It's summer! Goto the beach! If you have a girlfriend surprise her and spend the entire day with her...something yah prolly haven't done in a while ;)

But I do have to admitt. I love how during every update I cna pass the time by seeing lots of pople scream "Omgz Liek No FFXI omgwtf SE are F***tards!!! we are demand monies...I havez n0 L1fe lolomgwtf"

-Love Andrez
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RE: O_o
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# Aug 09 2005 at 2:50 AM Rating: Decent
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All i have to say is... {word}.

Rate up Andrez!
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RE: O_o
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# Aug 09 2005 at 1:33 AM Rating: Decent
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LMAO!!! I come here to read those too. I am a network engineer and I've been on the other side of the user/engineer coin. It really does take quite a while to make sure you can put Humpty Dumpty back together again. I love server upgrades. You get all the latest greatest and if it works, everyone wins. They also have to make sure that if anything goes wrong with the upgrade that they can go back to what they were using before.

I'm happy about this upgrade because I've been having frequent lag/disconnects that I didn't have when FFXI came out last year. I'm hoping this will solve those issues.

A note to the people who can't understand the importance of all of these updates, Imagine that you're still playing Colecovision and using a Tandy for your word processing...Get the picture?
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RE: O_o
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# Aug 09 2005 at 1:25 AM Rating: Default
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I dont know if Square does this (probly do) but many Japanese companies have places for employees to sleep inhouse. This makes it possible for employees to be there 24hrs a day for several weeks, this is how they got passed the Industrial revolution. What this means is they can keep that server room hopin all day, its a feat to us because you dont often see employees dedicated enough to devote 18hrs to all this, and we cant take a nap after 6 hrs.

I guess it can also be easily overlooked, if they are actualy replacing the servers themselves, they have to still moove all the data, and even if the servers are fully operational the data swap is time consuming, then it has to be tested and verified for integrity before opening to the web. They have a nice fat window to pull this all off, and for the Japanese this is lots of time.
Its like giving a StarTrek engineer 2hrs to fix a 30min job, only we cant order it done in 15... (wink)
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RE: O_o
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# Aug 09 2005 at 1:22 AM Rating: Default
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yes and your right but the last few updates and Maint. have had time consumed for paying customers totaling over a week last one some were offline 3 days or unable to log onto thier 24/7 service this alone 18 hours min. theres 4 1/2 days right there. you would put up with this incompetence from other 24/7 services?
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RE: O_o
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# Aug 09 2005 at 1:39 AM Rating: Decent
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How do you call making something better incompetence? Since there are always new players, they have to add additional hardware to alot for them. This reduces the amount of connection/data issues for the rest of us. Imagine you are having an addition built to your house. There may be a room that is unusable for a while until the job is done. Sure you're inconvienced, but afterwards you have something superior to the original. Which is better?
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RE: O_o
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# Aug 09 2005 at 1:58 AM Rating: Decent
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Thier inability to do it with thier users in mind. I'm not talking only of this hardware update, I'm talking in general of thier actions. Thier are much better ways to give software updates than they provide they just seem to refuse to try and look into them causing nothing but problems.

And any service that can not in a reasonable fashion provide the service thier suppose to is incompetent in my books and probably many others.

In the last 8 months 9 months since December thier service has been unavailabe for over a period of 3 weeks this is an average of one week per 3 months (Data being collected for PSC) you don't find that incompetent?

I really would like to sell you some property in the Florida swamp.
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RE: O_o
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# Aug 09 2005 at 2:28 AM Rating: Decent
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I don't know how they could better deliver these updates to the thousands of POL customers. Sending an actual CD or DVD with the updates to all of their customers would be difficult and costly.

I've never had more than an additional 2 hours of downtime after an update and that's only on the last software update. Hopefully this server upgrade fixes that. You can't blame internet based companies because of a slow connection if you're not willing to buy a T3.

The only way that SOE could provide real 24/7 service is to buy additional servers/bandwidth that act as reduntants while they perform these action. They could also limit service availability during software updates to certain regions or bandwidths. But that requires a lot more time and money to us the consumer than is worth it. Plus since it's all one community, some people would have an unfair advantage. Imagine being the last to get an update and you find that some new cool item has already been collected by everyone else except the people in your category.

All internet based companies have outages...even Microsoft...
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RE: O_o
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# Aug 09 2005 at 2:55 AM Rating: Default
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Quote:
You can't blame internet based companies because of a slow connection if you're not willing to buy a T3


um problem I'm on a 1/2 of T-1 the problem isn't the connection, the problem lies is SE's inability to do what thier paid to do provide the service 24/7.

As for updates to software do it like I do with other games (Sims, Sims2 whatever) or the big one for this FFXI (CoP) sell it to me on a freakin disk that way I have a choice. Leave the game to be played as I pay for. I don't want thier updates I never bought the game to have updates I bought it to play.

[edit] Or better yet put me a button to a completly diff. set of servers for updates and let me get them at my liesure but keep the game accessable [/edit]

Quote:
All internet based companies have outages...even Microsoft...


And these companies give me a choice as to when and what to download as per WTC article five which SE does not do.

As for What I do care about is the game not being there WHEN I WANT IT(seeings as thats how I'm paying for it)

Edited, Tue Aug 9 04:17:11 2005
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RE: O_o
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# Aug 09 2005 at 1:20 AM Rating: Decent
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if i find something to do outside at 1am, it will most likely get me into trouble..like i said, i tried finding something to do in the bedroom, but the ol' lady would have none of it..anyways, these pointless meaningless posts i keep posting shall keep me occupied until either
A) FFXI Maintainence is complete.
B) The ol' lady decides to put out.
C) I find a good pornsite.
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boring
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# Aug 09 2005 at 1:08 AM Rating: Decent
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I realize that my posts are all meaningless and about as fun to read as a stock market report.
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ugh
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# Aug 09 2005 at 1:03 AM Rating: Decent
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Im only on allakhazam right now cause muh ol' lady won't gimme none.....she says her belly is cramping...i dun wanna know what comes next..although i think i already know..we mustn't speak of such things....ewww.....guess i'll be hitting the HBA department at wally world tomorrow.......they should make buying feminine products more discreet for men...like put them in power tool boxes or something..you know....avoid embarrassment....how the hell did i end up talking about this..somebody shoot me.

Edited, Tue Aug 9 02:08:42 2005
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RE: ugh
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# Aug 09 2005 at 1:06 AM Rating: Decent
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you know at this hour Walmart's usually fairly deserted, might be a good time to take care of that.

BTW BANG /em shoots Orgon

Edited, Tue Aug 9 02:07:02 2005
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RE: ugh
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# Aug 09 2005 at 1:13 AM Rating: Decent
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and i see you corrected it now, only making me look like a dumbass....no wait, thats my face that makes me look like a dumbass...anyways, you didn't help any..blah!
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RE: ugh
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# Aug 09 2005 at 1:11 AM Rating: Decent
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why does everybody call me oregon!!! it's ORGON lol...not Oregon..well i guess it's not as bad as people calling me organ....call me what you will..as long as ya call me, right? That was my cheap pick-up line for the ladies....it never works.
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RE: ugh
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# Aug 09 2005 at 1:18 AM Rating: Decent
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first I shot the thread ugh then I realized what I did and only quick glanced the user name
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Vex strikes again
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# Aug 09 2005 at 12:57 AM Rating: Decent
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Vex strikes again!

Quote:
I don't get why you all complain about the maintenance. To be honest it should give you the oppertunity to experience Real Life. I know that it sux that it takes so long but hey, we are all going through this. Also, it's worse for updates over here in the UK coz we can't properly download until both the US and JP have mostly completed... which is atleast 24-48hours after the initial event. I don't worry about this tho. I jus get on with my life and go out for a drink or sumthin.
There is a message that you should read before next signing in to FFXI and it is along the lines of "Don't let your Real Life suffer due to gamplay"Pay attention to it and live on... best way really


dont you hate people like this?
1. you're on allakhazam doing it too, does that mean you also need to get a life?
B. you're on allakhazam doing it too, does that mean you also need to get a life?
or could it be
5. you're on allakhazam doing it too, does that mean you also need to get a life?
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RE: Vex strikes again
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# Aug 09 2005 at 1:27 AM Rating: Decent
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[quote][/quote]I don't get why you all complain about the maintenance. To be honest it should give you the oppertunity to experience Real Life. I know that it sux that it takes so long but hey, we are all going through this. Also, it's worse for updates over here in the UK coz we can't properly download until both the US and JP have mostly completed... which is atleast 24-48hours after the initial event. I don't worry about this tho. I jus get on with my life and go out for a drink or sumthin.
There is a message that you should read before next signing in to FFXI and it is along the lines of "Don't let your Real Life suffer due to gamplay"Pay attention to it and live on... best way really

Got a real life.. Happens to be 66 hours of work involved in that "real life" every week... I rather enjoy my time in FFXI land and besides, not to much to do at midnight when I get off from my "real life"
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RE: Vex strikes again
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# Aug 09 2005 at 1:01 AM Rating: Decent
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Yea Vexxxxx

I don't get these guys they seem to forget thier paying for sevices not rendered. It has nothing to do with addiction on need to play it's all about availabilty 24/7. At least for me it is.
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RE: Vex strikes again
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# Aug 09 2005 at 2:45 AM Rating: Decent
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Paying for services rendered........ lol, sounds like a night out in the Red Light District to me. But for reals tho, I've had many issues with FFXI in the past week alone:

- I've been disconnected 4-5 times, with three of those while in a mob fight, resulting in death to at least one pt mate.

- Others have been disconnected during a mob fight which resulted in my death if it was one of the mages, or the whm.

- After every disconnection, i could not sign back into FFXI for at least a 5 min period sometimes longer.

Im not entirely sure of whats going on, but im not too enthused with the service provided since I came back to the game 2 months ago. With that said, i'm not a penny counter, but i sure wuld like to get my moneys worth. Well i guess another stop at the Red Light District wont hurt, lol.
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.
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# Aug 09 2005 at 12:55 AM Rating: Decent
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i have a sister in san diego
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RE: .
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# Aug 09 2005 at 2:10 AM Rating: Decent
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what part of san diego? I live in pacific beach:P
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i have an answer
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# Aug 09 2005 at 12:52 AM Rating: Decent
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yeah but they dont specifie am or pm

correct me if im wrong, but Pacific Day Time can't be a.m., can it? figure since the PlayOnline Information Center is in San Diego, CA.
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...
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# Aug 09 2005 at 12:51 AM Rating: Decent
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complaining about maintainence and updates seems really fun..i mean i see alot of it all the time....im gonna go take lessons on how to complain about maintainence and updates and join in on the fun...wooohoooo!
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ehe
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# Aug 09 2005 at 12:47 AM Rating: Decent
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first of all its an 18 hour process, so is everyone trying to explain to everyone else? funniest thing about this is that everyone is trying to comfort eachother by comming up with ideas on whats going on, its kinda cool reading everything.if i didnt play the game, this website looks like 3 thousand guys complaining and comforting eachother. this is greaaaaaaaat!
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RE: ehe
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# Aug 09 2005 at 12:57 AM Rating: Decent
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Yea I've found this to be a great way to pass the time while waiting and not working on my program to keep track of what my mules have so I don't have to log in and be on the wrong one.
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heh
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# Aug 09 2005 at 12:43 AM Rating: Decent
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I wasn't even aware there was maintainence going on until i came to this site..good thing i didn't try to play ffxi..i might have had to cry..pfft...oh well, im going to watch tv.
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!!!!!
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# Aug 09 2005 at 12:39 AM Rating: Default
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OMGZ!!!!!!!!!! THIS MAINTAINANCE IS STILL HAPPENING?!?!?!!!?!?

I NEED A FIX!!!!

I NEED TO SEE SOME MITHRA A$$ ON ME SCREEN NOWZZZZZZ!!!!!!

0.0
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RE: !!!!!
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# Aug 09 2005 at 12:55 AM Rating: Decent
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http://www.geocities.co.jp/Playtown-Dice/3855/gyara/05615mithla1200.jpg

here ya go

Edited, Tue Aug 9 02:06:59 2005
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RE: !!!!!
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# Aug 09 2005 at 1:15 AM Rating: Default
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that was kinda weird... the picture...

following the link I got a Japanese yahoo page, followed the blue link and it took me to a Website, um japanese dating? So hit the back button thinking I missed somthing and this time the Image loaded.

Myabe its just me, but mithra have a Fur! those were hume female bodies without hair and huge legs. Im sure mithra are a lot lighter than that. Their cats!! Unless they are related to Morris...
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RE: !!!!!
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# Aug 09 2005 at 1:30 AM Rating: Decent
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would you rather i posted a pic of a furry ***?

i could try to google ron jeramy for you
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the lecture
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# Aug 09 2005 at 12:38 AM Rating: Default
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Mutiple points to make:

A: Updates. Ya this is BS, I agrea. Im anoyed especialy since its so recnt after tha last major downtime, only this ones a lot longer. However I think that I understand whats happened. They performed the avaiable software updates ahead of the Hardware updates to simplify the bugshooting. If they did them both at the same time, sure WE could save the diffrence in downtime, built thats twice the bugs, and a longer time we have to deal with the aftermath. If your doing your own computer updates you might do software update after the hardware update but then you never know if the bugs are the software or the hardware... and SE doent have a little home PC, its a lot of Super Computers with Thousands of users on each one at any given time.
So suck it up all! With luck "Something" will get better, and the wait will have been worth it.
(I just hope they dont do somthing realy dumb like swap server Operating Systems)

B: Software updates
I agrea that software should be provided on a CD as an instalation update. Its probly veiwed as an additional expense though. The CD installation option is so rarely used, its practicly virgin...

C: New Players
If your just joining the game. Im sure you would get a letter of appology for todays events, if you wrote to them. They value new player as much as any one values new customers, probly more than existing customers at that... Anyway you have months of game play ahead of you especialy if you have full time job, or college.
Also new players may use a world pass given by another player already in the game to join the same server. There are 32 active servers in all, be sure its the server you want before jumping in, unless you dont care where you land. Look around there are often Link Shells (eqiv: Guilds) from every server which will help you get a pass for the one of your choice.

D: Connections
Ive gone from using 56k for over a year to now using DSL. It doesnt have the Downband a Cable modem has, but Its like going from a classic dell with win32 to a spiffy PIII with XP, or for us special few, a MacPlus to a AppleG3. Anyway, I used to have many common connection issues, consistant drop outs, and sevear lag at times. Now the connectional are flawless, and thats on a restricted bandwith, Ive limited coming off my own own server, even updates go pretty quickly (still like to be faster) though even CD installs take time...
Downside is, though you get a better connection, the game is still restricted to 56k bandwith per user, I figure to alow more users on a single location (just a guess though).
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Hardware Upgrade...
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# Aug 09 2005 at 12:07 AM Rating: Decent
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This maintenance is for hardware upgrades. They're not going to have a new patch. Learn to read. You won't have to patch. Hell, maybe it won't be quite as laggy in Jeuno after this.
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woohoo i got some!
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# Aug 09 2005 at 12:02 AM Rating: Default
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i took sirem00's advice and talked to a girl of the oposite sex...
AND I GOT SOME!
(to bad i cant pay for next months subscription now...)

J/K
/em weeps

ok i live in california and was wondering what time the update ends

(im a beach bum and have no clue wtf PDT means)

i could figure it out if i only new what time the damn thing started!
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RE: woohoo i got some!
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# Aug 09 2005 at 12:16 AM Rating: Decent
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PDT is pacific daylight time, so if you are in California then It would be the same time for you as it says it will be.
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RE: woohoo i got some!
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# Aug 09 2005 at 12:20 AM Rating: Decent
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yeah but they dont specifie am or pm
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RE: woohoo i got some!
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# Aug 09 2005 at 12:41 AM Rating: Decent
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Im pretty sure they use a 24hr clock (military time) meaning 8:00 is 8am and 2:00 is 2am; 24:00 is 12pm.. u get the picture
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RE: woohoo i got some!
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# Aug 09 2005 at 12:40 AM Rating: Decent
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yeah but its on 24:00 setting so...
8:00 = 8AM
2:00 = 2AM

18 hours long :P

Edited, Tue Aug 9 01:50:18 2005
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RE: woohoo i got some!
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# Aug 09 2005 at 12:39 AM Rating: Good
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24 Hour clock?

...
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RE: woohoo i got some!
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# Aug 09 2005 at 12:38 AM Rating: Decent
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2AM PDT <-- West coast
3AM Mountain <-- not sure where it starts and ends look at a map Smiley: smile
4AM Central <-- Not sure where it starts and Ends look at a map Smiley: smile
5AM EST <-- My time East Coast

[edit] Looking at a map will give you something to do while you wait Smiley: twocents [/edit]

Edited, Tue Aug 9 01:44:21 2005
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Wow Discrimination at work
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# Aug 09 2005 at 12:02 AM Rating: Decent
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Look at it this way, for the Japanese, it started 10 pm, and doesn't get done til 4 pm the next day. Do the math, I'm not sure that there's anyway that the Japanese could make up the majority of the players of this game anymore, so why do they always get the royal treatment?

ever notice how most GM's bend over backwards for a Japanese player and practically ignore most anyone else? at least don't do as much for non japanese players. Was watching when a Japanese BST intentionally MPK'd several parties, GM did nothing, but when one of them managed to MPK the BST, the GM issued him a warning that everyone could hear
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Passing the time
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# Aug 08 2005 at 11:36 PM Rating: Default
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I'm gonna make a ploppy doo and not wipe afterwards and see what kind of skidmark art I can make!
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RE: Passing the time
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# Aug 08 2005 at 11:47 PM Rating: Decent
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lmao i can tell by the name and that funny *** comm\ent u got be a juggalo
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Meh..
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# Aug 08 2005 at 11:33 PM Rating: Decent
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Ive had worse stuff happen. i worked most of the maintence.. But as i said on many during othert maintenence times, it could be done better.. at least in a way that it doesnt create a "traffic jam" You have few hundred thousand people trying to download an update at one time. they should make it to either A. they only let a set amount of people down load at one time, making it alot faster, especvially for those with good/decent connections. B. Eh <.< i dont know what B is but im sure someone can think of one. Though i knowthis is Hardware upgrade instead of a software, im just saying for software updates mainly >.>; ok i dont know what im saying anymore.. ive been away from my moogle for to long.
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RE: Meh..
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# Aug 09 2005 at 12:09 AM Rating: Decent
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Almost a year ago they had an update with maintanace that went really well. The reason was that while the maintainance is up, it let you check your version of FFXI and then download if necessary, so there was almost no server jams. They also need to not do major POL and FFXI updates at the same time.
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RE: Meh..
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# Aug 09 2005 at 12:34 AM Rating: Decent
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I actually remember that! i was woundering why it wouldnt let us downalod u[pdates like before.. well maybe its because they are to lazy to make it eay for their paying players >.>
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RE: Meh..
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# Aug 08 2005 at 11:35 PM Rating: Decent
__DEL__1592270125803
5 posts
they should have started at a time when most people arnt playing
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RE: Meh..
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# Aug 08 2005 at 11:42 PM Rating: Decent
__DEL__1612138611909
Scholar
**
419 posts
They started this at 8am. You normally start playing that early in the day?
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RE: Meh..
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# Aug 08 2005 at 11:49 PM Rating: Decent
__DEL__1591845499134
25 posts
They did start at a time when not many people are playing, Many Japanese people. lol, they make it more convenient for them not us.

Edited for spelling>.>; though i cant spell anyway so whats the use

Edited, Tue Aug 9 00:48:43 2005
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chat rooms????
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# Aug 08 2005 at 11:29 PM Rating: Decent
__DEL__1591853043028
3 posts
by the way im a noob to this site. (not the game ironically) i was wondering if theirs a chat room in here. ah hell. guess ill just check for myself. damn u laziness.
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RE: chat rooms????
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# Aug 09 2005 at 12:01 AM Rating: Decent
__DEL__1591847581767
41 posts
You call the ppl that didnt tell you about chat rooms lazy? Your the one asking ppl if there are where as you could look them up yourself. You, my friend, are the lazy one.
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RE: chat rooms????
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# Aug 09 2005 at 12:26 AM Rating: Decent
__DEL__1591847462253
38 posts
yes, I'm wondering now how much more of your foot you can fit in your mouth, read carefully again what this person wrote :P

(I couldn't resist sorry)
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RE: chat rooms????
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# Aug 09 2005 at 12:19 AM Rating: Decent
__DEL__1591809467771
View User Forum
Scholar
21 posts
I believe he/she was referring to his/her own laziness, not other peoples...thats the problem with typing instead of talking, words meanings get skewed...As for this update, i got work off early (not to play, but i would have loved to play when i got home) but i totally forgot about the maintenance :( I guess i could go outside, but the sun is too bright....not like the glow of my PC ^^
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