This is bs!!!!! Big freaking company thinks they own us because we love the game they put out, and that they can just do this crap and not keep us informed... I am freaking sick of it this game is what I have to look forward to when my daughter goes down for a nap!!!!! After working and gardening and chasing a 3 year old around all day, its what my bf and I do instead of watching TV at night!!!! Well you know what I am sick of waiting by the dam computer to see if the servers are up! They never keep us informed!!!! I'm going to let my bf switch back to freaking WOW Took me a freaking YEAR to convince him to try eq2!!!!!!! Im going back to Crocheting and my long lost XBOX360!!!!!!!!!!! I want a 10x xp week if they are gunna get me back.....

Not that $15 is a huge amount of money, but I have a family of 7 which makes leisure time and, especially, leisure money scarce in my household. I cannot afford for Sony to be collecting my money and maybe, eventually getting around to rendering to me the service I have paid for. You wouldn't be OK with the guy at McDonalds sliding 2/3 of a Big Mac across the counter to you 90 minutes after you ordered, would you? Now imagine him asking you to pay the full price for it as well. Somewhere along the line, principle has been thrown to the wind.

Shame on you SOE for giving us nothing but generic rhetoric as explanations. I've been feeding you money for over 10 years now =( Shame on me, I guess......

Has anyone tried Rift? How does it compare to EQ? I have been wanting to try it out, i think now would be a good time.

Either their definition of promptly varies greatly from mine OR your data is safe with nothing to worry about and they're typing up some code to patch a previously indentified hole that hasn't been discovered as of yet... being too busy typing code to type an update to us. Option 3: They're lying, your data is screwed, and they're taking steps on covering their butts in liability lawsuits (even if you are forbidden from suing), legal lawsuits, and how to white wash this from their hands without actually caring about their customers. Given SOE's past behaviour, which of these is most plausible? (Rhetorical question for you to consider to yourselves; Sony's CS doesn't suck as much as some people believe, though it's not the best, granted).

First it was PSN, which forced me to get a new debit card just in case. And now it is this, after I just bought station cash for the double cash day. If I find one cent missing I will end up deleting the game from my system.

They have had over a week and a half to discover loopholes and you would think Sony would check all of their properties. I think Sony takes us for granted and thinks we will let things slide as long as our games come back.

In this case I tend to think otherwise...

SoE isn't the only company suffering severe problems with internal security. Late last autumn one of my friends I played WoW with passed away suddenly. The man was religious about updating his anti-virus software and being very cautious with his account data; in March his (permanently closed) account got hacked. Initially Blizzard denied anything was wrong then suddenly switched tactics and claimed he must have done something to pick up spyware which led to the hack. Though the threat of having the entire population of a major guild spread the word and then cancel their accounts finally got an actual person to respond and take (rather limited) action to lock out the account, Blizzard still refuses to admit responsibility for the deactivated account of a dead man being used for days without responding. Either Blizzard is having similar issues as Sony with espionage-level hacking, or someone on the inside is running a scam to sell customer data.

Edited, May 2nd 2011 9:15am by Kyrtan

i guess theres nothing we can do whatever the problem is i for one dont have the computer savy to be able to ptotect my self i just rely on otheres sony paypal ect to me the question is when will the servers be back this is the last day of my holidays and wonted to advance a few tunes Sigh

Better get a double exp week for this crap!!!

What a bad year for Sony.

If this has anything to do with the PSN breach then SoE and Sony have a lot more explaining to do. A bow and apology will simply not do if more information was stolen than we were previously led to believe.

I just wish they would keep us customers informed by using the network status pages when doing something.

It took sometime before we knew anything, yet many of us spent a great deal of time trying to log in.

Even general updates they could post it a few days before doing it so we can make other arrangements.

Very poor management I think!

This is rather sudden and cryptic. Does this mean there was ongoing intrusions, or is this from the original? Is my personal data safe? If this was from the original, why didn't they find out until now? If this is ongoing, why didn't they drastically improve security based on the previous?

Lots of questions. I hope they start coming with answers.