I have never played any games that Frogster has published - so my opinion isn't quite valid - but I still think that Frogster should be given a chance. Granted, the past doesn't just disappear - but if they intend on trying their hardest, they shouldn't be criticized quite so much.
People need to realize that most (if not all) of their previous titles were f2p, which are generally shoddily designed to begin with. TERA should be different. I also expect Frogster to try 110% just to live down their bad reputation.
Frogster's Letter to the Community
Some more news for the European players today from Frogster, who have been given publishing rights for TERA in Europe.
The European TERA community quite loudly voiced their opinions and experiences of Frogster when they first heard the news of Frogster publishing TERA in Europe. Some TERA fans even went as far as to say they wouldn't play TERA, or wouldn't play EU Servers if Frogster was to be the EU publisher.
In response to the many questions the EU community had, Frogster decided to address them with a Community Letter.
"Hello TERA Community,
Before I start to talk about the topic of this letter, I would like to say “thank you” to every fan who is already active in this forum. Everybody here at Bluehole, Frogster and En Masse knows that the community is the heart of an MMO.
For TERA, En Masse will take care of the North-American community and Frogster will concentrate on Europe to prepare everything for a great gaming experience in an English, French and German version. Our combined goal is to support all TERA fans in the best possible way, because triple-A games deserve triple-A services, and that is what we all want to achieve.
After we finished reading all the new threads concerning the partnership between Bluehole and Frogster, we saw that there are many open questions, so we discussed everything within the last days and I would like to start answering some of the topics now and continue within the next days."
Read the full Community Letter here: http://tera-online.com/forums/showthread.php?t=8036